What our clients actually say

I would give Lucy and Kimberly 6 stars if I could, because 5 stars simply aren’t enough to describe how amazing they are ⭐⭐⭐⭐⭐⭐ A huge thank you to Lucy and my agent, Kimberly, for their incredible support throughout my home-buying journey! Both of them were absolutely wonderful. They were patient, knowledgeable, dedicated, and genuinely caring. They guided me through every step, answered all my questions, and went above and beyond to make sure everything went smoothly. Buying a home can be stressful, but having Lucy and Kimberly by my side made the entire experience so much easier and more enjoyable. I’m truly grateful for their hard work, time, and dedication in helping me make my dream of owning a home come true. If you’re planning to buy a home, I highly recommend Lucy and Kimberly. You will be in the best hands! Thank you both from the bottom of my heart. You deserve more than 5 stars!

If you are in need of a realtor Roberto Soto is the one for you. 10/10 experience! Roberto made our first home purchase come true he was always available to answer any questions and help out with anything. He made our closing process easy as could be, we couldn’t have asked for a better realtor than Roberto. Loan Factory is the way to go!

Thank you, Amilia and Evelyn, for helping my sister throughout the process! This is not first time working with Amilia, everything went smoothly. We truly appreciate your support, and excellent service.

Ended up with an awesome deal, Susan and the team walked us through the whole process and made us feel cared for.

Greatttt working with the team and process simple

Mark was great to work with! He was professional, helpful, and responsive throughout the entire process. He made everything smooth and easy. Highly recommend him!

good service, good rate! Love them

Great customer service and quick closing date as scheduled, no delays.

Christy,was very attentive and help me through this process...Felt like working with a good friend....

⭐⭐⭐⭐⭐ As a first-time homebuyer, I couldn’t have asked for a better team than Olesea Abramciuc and Viet Do! They did an amazing job guiding me through all the ups and downs, including last-minute hiccups. They were professional, responsive, and timely throughout the entire process. Thanks to their hard work and dedication, I was able to purchase my first home. I’m truly grateful for everything they did and highly recommend them!

He consistently demonstrates remarkable patience and enthusiasm!

We had an incredibly smooth and seamless transaction, and even managed to close early! I brought Dave into the process, and he did such an outstanding job that our realtor plans to work with him on future transactions.

Myesha and her team were absolutely amazing! They were professional, knowledgeable, responsive, and helpful throughout the entire loan process. They made everything smooth and stress-free, and I truly appreciate all their hard work and support. I highly recommend Myesha to anyone looking for an excellent loan experience.

Kieu Lam and Dean Le were great help throughout the whole process! They move fast and was super attentive! They also were super helpful with much needed explanations. It was easy first home buying experience with them.

Team lam viec rat la nhiet tinh . Rat vui khi dc lam viec cung team. Thank you so much (Translated by Google) The team is very enthusiastic. It's a pleasure working with the team. Thank you so much.

Thank you Kowen and Phillip for all their help and guidance through the whole process. They were professional, responsive, and helped made every step of the way. 10/10 Service and would recommend.

Minh and Steve were both amazing in helping us secure a good loan and kept us on track to close! They were both available for our questions day and night and has been responsive the whole journey.

Great experience down to every process. I will appreciate the excellent customer service

Helped us purchased our dream home in Houston, TX. Exceptional experience with Ann Nguyen and Lucy Nguyen.

It was such a pleasure to work with Robert, he was most patient and helpful loan officer, always available and responsive.

We had a great experience working with Ann and Lucy at Loan Factory for our recent home purchase in DMV area. Both were professional, patient, and very responsive throughout the entire mortgage process. They took the time to answer our questions, explain different loan options, and follow up closely to make sure everything stayed on track. Buying a home can be stressful, but their dedication and support made the financing process much smoother. We truly appreciate their hard work and excellent customer service. Highly recommend Ann and Lucy to anyone looking for a reliable and supportive mortgage team!

Hi Hoda, I wanted to say thank you for your help and support during the home loan process. You were patient, clear, and always responsive, which made everything so much less stressful. I really appreciate your professionalism and kindness. Thank you again for making this process feel smooth and manageable

I am so pleased with the work from abbey and Danica on getting us out loan and how quickly it was done. When everyone else was making us jump through hoops they were right there not only got it dk e but it was a smooth streamline. Thank you abbey and danaica!

Working with Korey and the loan factory team was an incredible experience. They turned what is usually a high-stress financial milestone into a seamless, worry-free process that delivered the exact results that we needed.

Prabhat Aluri is a great loan officer. He really helped us with refinancing of our home mortgage

I am beyond grateful to Loan Factory, especially Jason and Gloria, for helping make my dream of homeownership a reality! Despite the setbacks and challenges, their professionalism, patience, and dedication never wavered. They went above and beyond to get me to the closing table. They didn’t just see a loan application; they saw a family with a dream. Thank you both for making what once seemed impossible possible. I highly recommend Loan Factory! Five stars aren’t enough!

Steven Mack is amazing. He understands all of the components of the loan process and is very knowledgeable. We loved working with him. He is great at his job!

Steven Mack was phenomenal! Stuck with us from beginning to end, got us the best deal possible -better than any of the research we did on line through other sources. He went above and beyond and we will for sure return to him for future assistance.

Great experience working with Percy for our refi. They were very responsive throughout the process and helped us close in time.

Another deal closed with Natalie and her team, Kyle and Luke. As usual, they worked above and beyond to ensure the loan is closed on time. Will definitely do business with them again. Highly recommended

PHILLIP AND TYLER ARE THE BEST TEAM. Contact them for your mortgage.

The team at Loan Factory (Particularly: Matt Hang, Natalie Nguyen, Wade Ho…) was extremely professional, knowledgeable, and responsive throughout our home loan process. They explained everything clearly and guided us step by step, making sure we fully understood our options and could lock in the best possible interest rate with favorable costs. We also explored several other lenders, but unfortunately, they did not provide the same level of clear guidance, detailed explanations, and prompt service as the Loan Factory team. What really stood out was how quickly they took action, followed up with us, and helped us complete all the requirements needed to move our loan forward efficiently. We truly appreciate their dedication, excellent communication, and professionalism, which made the entire process much smoother and less stressful. We hope to purchase more investment properties in the future and look forward to continuing to work with the professional team at Loan Factory. Highly recommended to anyone looking for a reliable and supportive mortgage team!

Thank you Reina

Excellent experience with my mortgage refinance! The realtor was professional, responsive, and helpful throughout the entire process, making everything smooth and stress-free. I truly appreciate the guidance and support and would highly recommend their services to anyone looking to refinance their mortgage.

Frofesional and fast…

Thank you so much Tyler and Phillip help me refinance and buy another the house . The Team work very good and do quickly.