Your local mortgage broker in Houston, Texas
State licenses
Each number links to its record on NMLS Consumer Access.
Contact & hours
Phone: (832) 762-7928
Email: info@loanfactory.com
Office hours
- Monday – Friday: 6:00 AM – 5:00 PM
- Saturday: by appointment
Complaints
To report a complaint, contact our Client Advocate Department. We will respond as soon as possible.
What our clients say
good service, good rate! Love them
Helped us purchased our dream home in Houston, TX. Exceptional experience with Ann Nguyen and Lucy Nguyen.
Another deal closed with Natalie and her team, Kyle and Luke. As usual, they worked above and beyond to ensure the loan is closed on time. Will definitely do business with them again. Highly recommended
Emily , Mia and Wade, awesome team from loan factory
We loved our experience & loan factory made it so easy. Quick and easy to communicate with! Fast turnaround.
Meet our Houston loan officers
Showing 12 of 100 loan officers at this branch.
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Carmelita Black
NMLS #2775405
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Ashley Williams
NMLS #2480787
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Elias Banda
NMLS #2819294
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Carlos Contreras Alvarez
NMLS #2466227
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Tam Huynh
NMLS #2890888
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LaShambra Ewing
NMLS #2816303
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Nicholas McKinney
NMLS #970103
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Crystal Austin
NMLS #1940112
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Katie Bloom
NMLS #2083972
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Shan Stringham
NMLS #2058966
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Thu Nguyen
NMLS #2864462
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Robyn HEATHCOCK
NMLS #2178942
Frequently asked questions
Why should I choose a local mortgage broker in Houston, Texas?
A local broker in Houston understands the Texas housing market, has relationships with regional lenders, and can offer personalized guidance that national lenders cannot. Loan Factory's Houston team combines local expertise with access to a wide network of loan products.
What types of home loans are available at the Houston branch?
Our Houston branch offers conventional loans, FHA loans, VA loans, USDA loans, jumbo loans, and refinancing options. Contact us to discuss which program fits your financial situation.
Do you offer assistance for first-time homebuyers in Houston?
Yes. Our Houston loan officers specialize in guiding first-time buyers through every step — from pre-approval to closing. We also help you explore down payment assistance programs available in Texas.
Do I need an appointment to visit the Loan Factory office in Houston?
Walk-ins are welcome during business hours, but we recommend calling (832) 762-7928 to schedule an appointment so a loan officer can give you their full attention.
Ready to talk to the Houston team?
Start online in a few minutes — a licensed loan officer from this branch picks up from there.