State licenses

Each number links to its record on NMLS Consumer Access.

Contact & hours

Office hours

  • Monday – Friday: 6:00 AM – 5:00 PM
  • Saturday: by appointment

Branch manager

Gustavo Hidalgo

Loan Officer

Complaints

To report a complaint, contact our Client Advocate Department. We will respond as soon as possible.

What our clients say

Meet our Norcross loan officers

Frequently asked questions

Why should I choose a local mortgage broker in Norcross, Georgia?

A local broker in Norcross understands the Georgia housing market, has relationships with regional lenders, and can offer personalized guidance that national lenders cannot. Loan Factory's Norcross team combines local expertise with access to a wide network of loan products.

What types of home loans are available at the Norcross branch?

Our Norcross branch offers conventional loans, FHA loans, VA loans, USDA loans, jumbo loans, and refinancing options. Contact us to discuss which program fits your financial situation.

Do you offer assistance for first-time homebuyers in Norcross?

Yes. Our Norcross loan officers specialize in guiding first-time buyers through every step — from pre-approval to closing. We also help you explore down payment assistance programs available in Georgia.

Do I need an appointment to visit the Loan Factory office in Norcross?

Walk-ins are welcome during business hours, but we recommend calling (408) 933-3124 to schedule an appointment so a loan officer can give you their full attention.

Ready to talk to the Norcross team?

Start online in a few minutes — a licensed loan officer from this branch picks up from there.