Your local mortgage broker in Federal Way, Washington
Contact & hours
Phone: (253) 670-3614
Email: info@loanfactory.com
Office hours
- Monday – Friday: 6:00 AM – 5:00 PM
- Saturday: by appointment
Branch manager
Claire Walker
Loan Officer | Producing Branch Manager
Complaints
To report a complaint, contact our Client Advocate Department. We will respond as soon as possible.
What our clients say
Ended up with an awesome deal, Susan and the team walked us through the whole process and made us feel cared for.
Prabhat Aluri is a great loan officer. He really helped us with refinancing of our home mortgage
Great experience working with Percy for our refi. They were very responsive throughout the process and helped us close in time.
Excellent experience with my mortgage refinance! The realtor was professional, responsive, and helpful throughout the entire process, making everything smooth and stress-free. I truly appreciate the guidance and support and would highly recommend their services to anyone looking to refinance their mortgage.
Brandon was exceptional and managed to find several mistakes that made a world of difference and got us our loan for our dream mini farmhouse! Fantastic performance from these guys!
I had an excellent experience with this loan officer, and the loan closed on time. I highly recommend them.
Meet our Federal Way loan officers
Showing 12 of 86 loan officers at this branch.
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Mahid Vattem
NMLS #2632978
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David Krause
NMLS #2375845
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Anthony Abundiz
NMLS #2842378
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Duran C Beasley Sr
NMLS #2178495
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Shyam Shiwakoti
NMLS #2655317
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Poojitha Lekkalapudi
NMLS #2838013
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Zachary Ishimitsu
NMLS #2126938
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Orchid Nhu Lan Pham
NMLS #2847899
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Chenning Zhang
NMLS #2824484
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Suveen Vuppala
NMLS #2833109
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Neha Kedia
NMLS #2729278
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Dany Pocinwong
NMLS #1647063
Frequently asked questions
Why should I choose a local mortgage broker in Federal Way, Washington?
A local broker in Federal Way understands the Washington housing market, has relationships with regional lenders, and can offer personalized guidance that national lenders cannot. Loan Factory's Federal Way team combines local expertise with access to a wide network of loan products.
What types of home loans are available at the Federal Way branch?
Our Federal Way branch offers conventional loans, FHA loans, VA loans, USDA loans, jumbo loans, and refinancing options. Contact us to discuss which program fits your financial situation.
Do you offer assistance for first-time homebuyers in Federal Way?
Yes. Our Federal Way loan officers specialize in guiding first-time buyers through every step — from pre-approval to closing. We also help you explore down payment assistance programs available in Washington.
Do I need an appointment to visit the Loan Factory office in Federal Way?
Walk-ins are welcome during business hours, but we recommend calling (253) 670-3614 to schedule an appointment so a loan officer can give you their full attention.
Ready to talk to the Federal Way team?
Start online in a few minutes — a licensed loan officer from this branch picks up from there.